Guides

The rule, quoted

Every legal statement on these pages is quoted from the eCFR or an FTC publication and carries its citation. Nothing is paraphrased into something stronger than the source says.

Do Not Call

The do-not-call safe harbor has six conditions, and a vendor can help with two

16 CFR 310.4(b)(3) lists six things a seller must demonstrate to avoid liability for a do-not-call violation. Most of them are yours, not your vendor's.

Read · 3 min

The 31-day rule, and why it is measured from the call

Safe harbour requires registry data obtained no more than 31 days before the call is made — which is not the same as scrubbing every 31 days.

Read · 1 min

Recordkeeping

What the Telemarketing Sales Rule asks you to keep, in full

16 CFR 310.5(a) lists eleven categories of records, retained five years. Most of them belong in your dialer and CRM, not in a compliance tool.

Read · 2 min

Getting started

How to get a SAN for the National Do Not Call Registry

A Subscription Account Number comes from the FTC, not from a vendor. The first five area codes are free, and $22,626 buys the whole country for FY2026.

Read · 1 min