Terms of Service

The Service is operated by White Cats Software, LLC ("Veriastra", "we", "us"), a United States limited liability company. We are the seller of record for subscriptions purchased directly on this site.Registered address: 131 Continental Dr, Suite 305, Newark, DE 19713, United States. Contact: [email protected].

Veriastra provides real-time validation and enrichment for phone numbers, email addresses, IP addresses, and domains, plus fraud scoring, via an API and web tools. Some features are described as forthcoming or depend on additional data sources; availability may change. We may modify, add, or discontinue features at any time.

You must be at least 18 years old and capable of forming a binding contract. You are responsible for keeping your API keys secret and for all activity under your keys and account. Notify us promptly at [email protected] of any unauthorized use. We may rate-limit, suspend, or revoke keys that abuse the Service.

Paid plans and credits are billed as described at checkout. Credits are consumed per request as documented. Subscriptions renew automatically each billing period until canceled; you can cancel anytime from the dashboard and keep access until the end of the paid period. Prices are in U.S. dollars and exclusive of any taxes, which you are responsible for unless we are required to collect them.

New subscriptions start with a free trial as shown at checkout. Cancel before the trial ends and you will not be charged. If you are charged and believe it was in error, or you have barely used the service in the first 14 days of a billing period, contact us at [email protected] and we will review refund requests in good faith. Refunds are always honored where required by law, and payment-provider buyer protections apply on top of this policy.

Your use of the Service is subject to our Acceptable Use Policy, which is part of these Terms. In summary, you may not use the Service to break the law, to harass, stalk, or unlawfully surveil anyone, to send spam, or to attack or resell the Service. We may suspend access immediately for violations that create legal risk or harm to others.

You decide what data you submit, why you look it up, and what you do with the result. That decision, and its consequences, are yours. You represent and warrant that, for every request you make, you have a lawful basis and a permissible purpose. In particular:

• FCRA. Our data is not a consumer report and Veriastra is not a consumer reporting agency. You may not use the Service, in whole or in part, to establish eligibility for credit, insurance, employment, housing, or any other purpose covered by the U.S. Fair Credit Reporting Act.
• TCPA, DNC, and outreach law. Carrier, line-type, and spam-reputation results are technical signals, not permission to contact anyone. You are solely responsible for consent, do-not-call screening, calling-time rules, and every other requirement of the TCPA, CAN-SPAM, CASL, and equivalent laws.
• Data protection. Where you submit personal data about third parties, you act as the controller and must have a lawful basis under GDPR, UK GDPR, CCPA/CPRA, or other applicable law. See our GDPR & Compliance page.
• Permissible purpose for identity products. Certain products (for example reverse lookup) require you to declare a permitted purpose and are logged for audit. Declaring a purpose you do not actually have is a material breach.

You may not use the Service if you are located in, ordinarily resident in, or organized under the laws of a country or territory subject to comprehensive U.S. sanctions, or if you are listed on any restricted-party list (including OFAC SDN, EU, UK, or UN lists). You will not make the Service available to any such person. Our sanctions-screening product is a screening aid only: it does not discharge your own compliance obligations, and a clean result is not a legal opinion.

Validation results are best-effort and derived from third-party and public sources; they may be incomplete, out of date, or inaccurate, and must not be treated as definitive. Do not use the Service as the sole basis for a decision that materially affects a person. The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the maximum extent permitted by law.

We aim for high availability but do not commit to a service level unless we have signed a separate written SLA with you. Maintenance, upstream provider failures, and rate limits can interrupt the Service. Free tools and free-tier requests are provided without any availability commitment at all.

To the maximum extent permitted by law, Veriastra is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, nor for lost profits, lost revenue, lost data, business interruption, or regulatory fines, even if advised of the possibility. Our total aggregate liability for all claims is limited to the amount you paid us in the 3 months before the event giving rise to the claim.

Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you; nothing here limits liability that cannot be limited by law.

You agree to defend, indemnify, and hold harmless Veriastra and White Cats Software, LLC, and their officers, members, and employees, from and against any third-party claim, demand, investigation, fine, loss, or expense (including reasonable legal fees) arising out of or related to:

• your use of the Service or of any result you obtain from it;
• data you submit, including any claim that you lacked a lawful basis or permissible purpose;
• your breach of these Terms or the Acceptable Use Policy;
• your violation of any law, including FCRA, TCPA, DNC, data-protection, or sanctions rules;
• any communication you send to a person whose details you validated or enriched through the Service.

We will notify you of the claim, let you control the defense with counsel reasonably acceptable to us, and cooperate at your expense. You may not settle a claim in a way that admits our fault or imposes an obligation on us without our written consent.

The Service, including its software, documentation, reputation data, and brand, remains our exclusive property. You keep ownership of the data you submit; we process it only to provide the Service and as described in our Privacy Policy. Aggregate, de-identified signals derived from usage (for example how often a domain is disposable) belong to us. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, for legal risk, or to protect the Service and its users. On termination your right to use the Service ends immediately and unused credits expire, except where a refund is required by law or by section 5. Sections that by their nature should survive (including 9, 11, 12, 13, 15, and 16) survive termination.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules, and excluding the U.N. Convention on Contracts for the International Sale of Goods.

Talk to us first. Before filing anything, email [email protected] with a description of the dispute. Most issues are resolved this way within 30 days.

Arbitration. If we cannot resolve it, any dispute will be settled by binding individual arbitration administered under the rules of a recognized arbitral institution, seated in Delaware, in English. Either party may still bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or stop unauthorized access.

No class actions. Disputes are brought only in an individual capacity, not as a plaintiff or class member in any class, consolidated, or representative proceeding.

If you are a consumer resident in the EU, UK, or another jurisdiction whose law gives you the right to bring proceedings locally or to mandatory consumer protections, this section does not take those rights away.

Neither party is liable for failure to perform due to events beyond reasonable control, including outages of upstream data providers, network or hosting failures, denial-of-service attacks, natural disasters, war, or government action.

You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. If any provision is held unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver. These Terms, together with the Acceptable Use Policy and Privacy Policy, are the entire agreement between us.

We may update these Terms. For material changes we will update the date above and, where we have your email, give reasonable notice before they take effect. Continued use after that means acceptance. Questions: [email protected].